Fortunately Razer Synapse was restored not long after, along with with users' stored settings and profiles. The company told users via Twitter that its cloud service was experiencing 'login issues', which were later revealed to be due a fix to remove case sensitivity from the sign-in system.

Unfortunately, it also means if Razer's servers go down, users can't access their stored settings. The upside to this service is that settings are stored automatically online, eliminating the need for users to re-assign controls every time they start a new game. There, users can assign custom controls to their keyboard, mouse and other peripherals as well as view heatmaps that show the buttons they use most during gameplay. Razer stores drivers and configuration settings for its hardware in its Razer Synapse cloud service. A spokesperson told IBTimes UK that the problem was related to a 'minor issue' relating to users' log-in credentials. PC and gaming accessory manufacturer Razer had a temporary server outage over the weekend that caused users to temporarily lose their custom settings.

How to reset razer keyboard